Specific Prohibitions
Steering refers to the practice of referring a person to a particular job, employer, program, or activity, or directing him or her to a particular profession or career path, based solely on his or her disability. This practice, even if well-intentioned, is discriminatory and unlawful.
Steering is different from, and should not be confused with, the practice of making an individualized assessment of a particular person's attributes, interests, skills, and capabilities - as well as his or her disabilities and possible accommodations or modifications for those disabilities - and recommending a specific program, activity, or career path based on that individualized assessment. Such individualized assessments are not only lawful, but recommended.
However, if a customer or applicant with a disability decides that s/he wants to set training or employment goals that are not among those recommended as a result of the individualized assessment, s/he must be permitted to do so, to the same extent that customers or applicants without disabilities are permitted to set such goals.
